Customer to AI
Customer Messages → AI Answers & Creates Order
Customer messages via WhatsApp or web. AI answers product/menu questions, checks real-time stock, proposes options and creates the order — all automatically without human intervention.
One integrated system that connects Every Part of Your Business
Trusted by 500+ F&B, retail and service businesses worldwide
Disconnected business tools
Operational overhead
High ↑ 35%+
Separate POS, ordering and payment systems
Data doesn't flow, errors multiply.
Manual inventory & reconciliation
Hours lost on spreadsheets and stock counts.
No automated customer follow-up
Customers slip away, revenue lost.
Hard to scale across outlets
Each branch runs differently.
One unified commerce platform
Operational efficiency
High ↑ 50%+
POS, online ordering, payments and AI in one system
Single source of truth for everything.
Automated inventory and real-time reporting
Stock deducts automatically, reports update instantly.
Built-in customer intelligence & retention tools
AI follow-ups, vouchers, and loyalty automation.
Designed for multi-branch scaling
Centralized control, consistent operations.
All-in-one Commerce Platform
Everything You Need to
Run Your Business
From cashier operations to AI-powered sales, everything works together in one unified platform built for F&B, retail, and service businesses.
Genfity POS Core
POS & ERP for Daily Operations
The operational backbone: cashier, inventory, and HQ reporting in one unified system designed for multi-branch scaling.
Cashier & Transactions
Touch-friendly POS with split-bill support
Inventory & Recipes
Auto stock deduction, recipe-based usage
Kitchen & Queue Displays
KDS, customer display, multi-station routing
Genfity Consumer
Modern Customer Ordering No App Required
Web-first customer ordering experience. QR, per-table, or direct web ordering without app installs.
QR & Per-Table Ordering
Generate QR that links directly to menu
All Order Types
Dine-in, takeaway & delivery flows
Easy Login
OTP / WhatsApp / Email for quick checkout
Genfity Sales AINew
AI That Actively Helps You Sell
AI answers, recommends, and converts. Integrated into WhatsApp and Genfity workflows for 24/7 automated sales.
WhatsApp Product Q&A
Natural language answers & order capture
Stock-Aware Suggestions
AI checks real-time stock before recommending
Automated Follow-up
Voucher reminders & repeat order nudges
Genfity Pay
Payments & QRIS Ready
Accept all payment methods with QRIS under your merchant name. Real-time reconciliation and settlement-ready architecture.
QRIS Integration
Static & dynamic QR under merchant name
Multi-Gateway
Split payments & multiple payment options
Real-time Reconciliation
Instant settlement & refund support
Genfity POS Mobile
Mobile Companion for Field Operations
Take your POS anywhere with mobile companion app. Real-time notifications, offline support, and role-based access.
Real-time Notifications
Instant order alerts on your phone
Offline Cashier
Emergency checkout when network is down
Wireless Printing
Bluetooth/WiFi printer setup
Genfity Loyalty
Build Customer Loyalty That Lasts
Turn one-time visitors into regulars with a built-in loyalty system. Points, rewards, and member tiers fully integrated with your POS.
Points & Rewards
Earn points on every purchase automatically
Member Tiers
Silver, Gold, Platinum levels with custom perks
Customer Insights
Track spending habits and favorite items
Unified Dashboard
Control Your Entire BusinessFrom One Dashboard
Monitor sales, orders, inventory, customers and performance across all outlets in real time.
Sales & Revenue Reports
Monitor all sales transactions and revenue across outlets with Real-time Analytics, Exportable CSV/PDF Reports.
SuperHub
More Than Just POS
This is Your Business Command Center.
Forget expensive separate software that's hard to integrate! We provide all essential features POS, inventory, ordering, payments, loyalty and AI, in one unified Genfity dashboard.
POS & Cashier
POS & Cashier Operations
Touch-friendly checkout with split-bill, partial payments, and quick-select support for fast transactions.
Inventory
Inventory & Stock Management
Auto-update stock levels, recipe-based deduction, and stock opname for accurate inventory control.
Menu & Pricing
Menu, Pricing & Promotions
Time-based pricing, happy hour promotions, and flexible menu management for all your products.
QR Ordering
QR Ordering & Online Orders
Table QR codes, web ordering, and real-time order tracking for seamless customer experience.
Payments
Payments & QRIS Integration
Multi-gateway payments with QRIS support and settlement-ready reconciliation.
Simple pricing, powerful features
Modular Commerce Platform
At Competitive Pricing
Start free, upgrade to Pro when you need more, or talk to us about an Enterprise setup.
Compare Starter, Pro, and Enterprise in one quick view.
Pricing plans are temporarily unavailable
Please contact our team and we’ll help you choose the right plan.
Built to Support Growing Businesses
Real Stories from Genfity
Customers
See how F&B, retail, and service businesses are scaling operations and improving customer experience with Genfity Order.
"We switched from 3 separate systems to Genfity. Now everything is connected — POS, online orders, and inventory. Staff training dropped from 2 weeks to 2 days."
Operations Manager
Wellard Kebab House
"QR ordering reduced our wait times by 40%. Customers love ordering from their table, and we can handle more volume with the same staff."
Franchise Owner
Urban Brew Coffee
"The AI Sales agent handles 80% of our WhatsApp inquiries automatically. Our team now focuses on high-value conversations that actually close."
Sales Director
ModernMart Retail
"Managing 5 outlets used to be chaos. Now with multi-branch dashboard, I see everything in real-time. Stock variance dropped by 60%."
CEO
Spice Garden Group
"Recipe-based inventory changed everything. We know exactly how much flour we need before we run out. Wastage is down 35%."
Head Baker
Sweet Delights Bakery
"The appointment booking and QRIS payment integration made us look professional. Customers pay instantly, no more chasing invoices."
Service Manager
QuickFix Services
"We switched from 3 separate systems to Genfity. Now everything is connected — POS, online orders, and inventory. Staff training dropped from 2 weeks to 2 days."
Operations Manager
Wellard Kebab House
"QR ordering reduced our wait times by 40%. Customers love ordering from their table, and we can handle more volume with the same staff."
Franchise Owner
Urban Brew Coffee
"The AI Sales agent handles 80% of our WhatsApp inquiries automatically. Our team now focuses on high-value conversations that actually close."
Sales Director
ModernMart Retail
"Managing 5 outlets used to be chaos. Now with multi-branch dashboard, I see everything in real-time. Stock variance dropped by 60%."
CEO
Spice Garden Group
"Recipe-based inventory changed everything. We know exactly how much flour we need before we run out. Wastage is down 35%."
Head Baker
Sweet Delights Bakery
"The appointment booking and QRIS payment integration made us look professional. Customers pay instantly, no more chasing invoices."
Service Manager
QuickFix Services
AI Sales Agent
AI That Doesn't Just Talk
It Executes Orders
From customer message to completed order
Genfity Sales AI handles the entire flow. Stock-aware answers, automated follow-ups, and orders pushed directly to your POS.
Order to POS & Follow-up
Order Flows to POS → Automated Follow-ups
Order flows into Genfity POS Core, kitchen and inventory update in real-time. AI then handles automated follow-up, voucher reminders, and repeat order nudges.
Create your merchant account in minutes
No sales call. No setup fee. Start managing your business today.
Create free merchant account
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