+
Member Loyalty Aktif
+
Reward Ditukarkan
%
Retensi Pelanggan
Buat Customer Merasa Spesial
Sistem tier yang otomatis menaikkan level customer berdasarkan transaksi mereka.
Silver
Membership Tier
Gold
Membership Tier
Platinum
Membership Tier
Andi Setiawan
1.250
Poin
47
Transaksi
3
Voucher
8 bln
Member
Halaman Member Digital yang Elegan
Customer punya dashboard member sendiri: cek poin, riwayat transaksi, tier status, dan redeem voucher.
Unique Member QR
QR code unik untuk identifikasi member saat transaksi.
Point Balance Real-time
Cek saldo poin kapan saja langsung dari halaman member.
Voucher Wallet
Semua voucher tersimpan rapi di wallet digital customer.
Loyalty Rules Engine
ACTIVEAturan Reward Fleksibel & Otomatis
Atur mekanisme poin, bonus campaign, masa berlaku, dan adjustment sesuai strategi bisnis Anda.
Custom Point Rules
Atur poin per transaksi, per nominal, atau per item.
Bonus Campaigns
Campaign poin bonus untuk event khusus atau hari tertentu.
Expired & Reset
Masa berlaku poin otomatis untuk jaga engagement.
Loyalty Analytics
1,247
Active Members
68%
Repeat Rate
Rp 850K
Avg. LTV
85%
Redemption
Member Growth (12 bulan terakhir)
Loyalty Analytics yang Actionable
Dashboard analitik lengkap: LTV per tier, repeat rate, redemption trend, dan segmentasi customer.
LTV Tracking
Customer lifetime value per tier dan segmen.
Redemption Insights
Voucher mana yang paling sering dipakai dan kapan.
Fraud Detection
Deteksi anomali poin dan penyalahgunaan otomatis.
Kelola Loyalty dari Satu Dashboard
Loyalty Dashboard Overview
Lihat ringkasan program loyalty: total member aktif, poin beredar, voucher terpakai, dan growth rate per periode.
Program Overview
Bulan ini+142
New Members
↑ 23%
45.2K
Poin Distributed
↑ 15%
312
Voucher Redeemed
↑ 31%
+18%
Revenue Impact
↑ 8%
Tanpa vs Dengan Genfity Loyalty
Program loyalti
Stamp card kertas
Data customer
Tidak tercatat
Poin & reward
Manual hitung & catat
Personalisasi
Semua customer sama
Program loyalti
Digital membership otomatis
Data customer
Database lengkap + analytics
Poin & reward
Auto calculate & accumulate
Personalisasi
Tier-based + segmented rewards
Ekosistem Loyalty yang Lengkap
Multi-Branch Loyalty
Poin dan membership berlaku di semua cabang merchant. Customer bisa collect dan redeem di mana saja.
Referral System
Customer invite teman, keduanya dapat bonus poin. Viral loop untuk acquisition baru.
Push Notifications
Kirim notifikasi poin mau expired, promo khusus member, dan birthday greeting.
Auto Tier Upgrade
Sistem otomatis upgrade tier customer berdasarkan spending threshold.
Tukar Poin → Voucher
Customer redeem poin langsung jadi voucher yang bisa dipakai saat order.
Customer Lebih Loyal & Balik Lagi
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Referral system-nya keren. Customer invite teman, dua-duanya dapat poin. Acquisition cost turun 50%.
Eko W.
Owner, Mie Ayam Legendaris
Analytics loyalty bantu kita tau customer mana yang churn risk. Kita bisa proaktif kirim promo khusus.
Hana M.
Manager, Coffee Lab
Dulu pakai stamp card kertas, sering hilang. Sekarang digital, ga ada alasan customer ga klaim reward.
Reza A.
Owner, Warung Nasi Goreng 99
Birthday voucher auto-send bikin customer balik di hari ultahnya. Simple tapi powerful banget efeknya.
Lina K.
Owner, Bakery House
Tier membership bikin customer berlomba naik level. Gold member spend 2x lebih banyak dari non-member.
Dimas P.
Manager, Sushi Express
Repeat order naik drastis setelah aktifin loyalty. Customer senang kumpulin poin dan pakai voucher. Revenue naik 40%.
Mega R.
Owner, Ayam Geprek Mama
Semua Fitur Genfity Loyalty
Bangun Loyalitas Customer yang Kuat
Aktifkan Genfity Loyalty dan tingkatkan repeat order hingga 3x lipat.